Juwelo | Customer Service

About Juwelo

Contact us

For additional information, please contact Customer Service at customerservice@juwelo.com or at 1-888-471-7614 (Toll Free in the US).

Since our customer service department is located at our headquarters in Berlin, Germany, our telephone hours are limited (Monday-Friday, 3am-11am, EST) & we apologize for any inconvenience this may cause. We do take your questions and concerns seriously, so please send us an email or leave a voicemail message and we will get back to you as soon as we can. Please note that we work Monday-Friday 9am-5pm (local time) and are closed on the weekends.

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