JUWELO USA, INC.
Last Updated: December, 2015
Collection of Information
Information You Provide To Us
We collect information you provide directly to us. For example, we collect information when you use our Site, call us on the phone, create an online account, sign up to receive our emails, request a catalog, request customer support, participate in any promotion that we may offer or survey that we circulate, communicate with us via third party social media Sites, apply for a job or otherwise communicate with us.
The types of information we may collect include your name, email address, zip code, billing address, shipping address, phone number, payment card information, product preferences, demographic information and any other information you choose to provide.
In some cases, we may also collect information you provide about others, such as when you purchase a gift for someone, create and share a "wish list" or decide to purchase and ship products to someone. We will use this information to fulfill your requests and will not send marketing communications to your contacts unless they separately opt in to receive communications from us.
Information We Collect Automatically
We automatically collect certain information about you when you access or use our Site or transact business with us, including:
• Log Information: We collect information about your use of our Site, such as the type of browser you use, access times, pages viewed, your IP address and the referring link through which you accessed our Site
• Transaction Information: When you purchase or return a product, we collect information about the transaction, such as product details and the date and location of the purchase/return.
Use of Information
We may use information about you for various purposes, including to:
• Facilitate and improve your online shopping experience;
• Provide the products and services you request, process transactions and send you related information, including confirmations and receipts;
• Respond to your comments, questions and requests and provide customer service;
• Communicate with you about products, services, offers, promotions, rewards and events and provide news and information we think will be of interest to you.
• Manage your online account(s) and send you technical notices, updates, security alerts and support and administrative messages;
• Personalize your online experience and provide advertisements, content or features that match your profile and interests;
• Monitor and analyze trends, usage and activities;
• Process and deliver promotions;
• Link or combine with information we get from others to help understand your needs and provide you with better service; and
• Carry out any other purpose for which the information was collected.
Sharing of Information
We may share information about you as follows:
• With vendors, consultants and other service providers who need access to such information to carry out work on our behalf. Orders may be processed through a third party payment processor and provider and this third party will receive personal information, including credit card information, in order to facilitate the ordering process;
• Other than as described above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information. We will not share your personal information for this purpose without your prior consent.
Advertising & Analytics Services; Use of Flash Files
Cookies are used across most websites on the internet for a variety of purposes; from remembering who you are, to tracking which pages are visited by users. They are very restricted in both their content and their use. These cookies are required for the basic operation of our Site; for example, remembering what is in your shopping basket, remembering how far you are through an order, remembering your cookie settings.